Terms & Conditions

The following are the Terms and Conditions, read together with the Privacy Policy, that govern your purchase and use of the products and services {the "Products"} through One club services LLP (Flashh) , which constitute a legally binding and valid agreement, between you ("the Customer", the "User" ) and , One club services LLP who has launched the Flashh (exclusive benefits card) for its associates/partners .

As per Information Technology Act, 2000 and in its terms , this document is an electronic record which is being generated by a computer system/apps it does not require any physical or digital signatures.
The domain name https://www.flashh.in is owned by One club services LLP a Limited liability partnership Concern having its registered address at Shop no 3, Moti mahal complex, sector 16, Faridabad, Haryana, 121002. (hereinafter referred to as ‘Website’). For the purpose of these Terms of Service, wherever the context so requires the term ‘You’/ ‘User’ shall mean any natural or artificial or legal entity and provided Registration Data while registering on the App or by simply visiting the Website by entering the domain name in any internet browser.

The medicines will be sold through off-line by partners/associates/licensed pharmacist only presently and/or its alliance/partners subsequently upon mentioned of listed partners , on the prescription of ‘Doctor/registered medical practitioners’ and this shall mean any person permitted to practice medicine by the MCI (Medical Council of India/National Medical Commission ) or any regional council for registration of Doctor/registered medical practitioners duly authorized by the government. A list of our discount partners/associates are duly mentioned at webpage of website which are inclusive of registered/licensed chemist/pharmacist/Laboratory/Doctors/Restaurants/ Salons etc. etc.

By using the site , registration and using of Flashh card , you are bound by these Terms, conditions, disclaimer of Services/goods and/or any other binding document as decided by our concern. You are requested to read them carefully before accepting the same and moving forward to using the Website.
The Flashh card shall be created for user as per city where user resides as per given address in on-line registration.
By visiting, viewing, accessing or otherwise using any of the services or information created, collected, compiled or submitted to https://www.flashh.in, you are impliedly and deemed to have agreed to all the following Terms and Conditions of Sale/Service. So, before you use this site, please read these Terms carefully as you agree to be bound by them. If you do not accept these Terms and Conditions, please do not use this site.

1.CREATING AN ACCOUNT:
1.1 To use certain features of the Website/App/Creation of Flashh card (e.g., ordering Products, posting rating/reviews, you must get registered with https://www.flashh.in and provide certain information about yourself as prompted by the Customer Information form, including, your name, gender, email address, account password, mobile phone number and billing/shipping address. All of your registration information is protected by our Privacy Policy.
1.2 You represent and warrant that the information you submit during registration is truthful and accurate and that you will maintain the accuracy of such information.
1.3 Your Flashh Account and its related account is personal to you. You may not transfer your account , if foes so , you will be responsible for such acts/deeds . 1.4 https://www.flashh.in will not be liable for any loss or damages as a result of your failure to maintain the confidentiality of your account credentials. If you suspect any unauthorised use of your flashh account, you shall immediately notify us.
1.5 It is your responsibility to keep your email address up-to-date on your account setup at https://www.flashh.in so that we can communicate with you electronically.
1.6 By creating this Flashh account you agree to receive transactional and/or promotional communications from us via email, telephone, SMS and chat. If you, at any time, wish to discontinue receiving communications from us, you agree to notify us by email.
2. COMMUNICATIONS
2.1 By using this Website/ Flashh card , it is deemed that you have consented to receiving calls, auto-dialled and/or pre-recorded messages or calls, from us at any time with the use of the

telephone number that has been provided by you for the use of this Website/App, subject to the Privacy Policy.
2.2 You may also be contacted by Service Providers / Associates Partners with whom we have entered into a contract in furtherance of our rights, duties and obligations under other agreements, contracts and policies followed by us. Such contact will be made only in pursuance of the respective contracts, agreements and/or policies. The sharing of the information provided by you will be governed by the Privacy Policy.

3. CUSTOMER MEMBERSHIP/USAGE/ELIGIBILITY:
3.1 The membership/usage of the Website/App/Flashh card is restricted to those above 18 years of age, or to such group that can be termed to have attained 'majority' under the laws of the respective jurisdictions where this Website/App/Flashh card can be seen and is accessible or to emancipated minors, who possess legal parental or guardian consent, or are in a position so as to be fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms of Service, and to abide by and comply with these Terms of Service.
3.2 Membership cannot be availed of by those who are deemed Incompetent to Contract under the Indian Contract Act, 1872 subject to the aforementioned conditions.
3.3 The Flashh card will be linked to Personal mobile number of the user provided at the time of registration unless updated the record via sending the email to us at the time of transaction card shall be required to present and the transaction will be subject to available and privilege of Flashh card is a non-transferable /non-returnable/non-cancellable in all situation at the part of user.
3.4 Further, you are solely responsible for protecting the use and confidentiality of your Flashh card and /or any activity under the account will be deemed to have been done by you. In the case that you provide us with false and inaccurate details or our concern has reasonable reasons to believe you have done so, we hold the rights to suspend your Flashh card/account and/or terminate this Agreement without any notice and without being held liable for the same.
3.5 We reserve the right to terminate this agreement without any notice and suspend the exclusive benefits Card account without assigning any reason.
4 PRICE AND PAYMENT:
4.1 The Registration and creation of account for the Flashh card is subject to payment of Rs 1499/-(including GST and/or any other statutory taxes for each year).For the purpose of this section, Buyer would include any user choosing to use the services offered on our App/Website/ Flashh card . Seller means associates/partners those are licensed pharmacist/doctors/pathology labs franchise/ restaurants/salons etc and/or its associates partners .

4.2 While availing any of the payment methods available on the App/Website/off-line store , We will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to you due to
4.2(i). Lack of authorization for any transaction(s), or

4.2(ii). Exceeding the preset limit mutually agreed by you and between ‘Bank(s)’, or 4.2(iii) Any payment issues arising out of transaction, or
4.2(iv) Decline of transaction for any other reason(s)

All payments made against the services/goods on the App/website/off-line by you shall be compulsorily in Indian Rupees. The Website/App/Off Line store will not facilitate transaction with respect to any other form of currency with respect to the purchases made on Website/App/Off Line Store.

5.1 All our product prices include all applicable statutory taxes.
5.2 We make every effort to make sure that the pricing and availability of Products on our off- line store is accurate and up to date. However, rarely, there may be an error on the pricing of a product or an error related to product availability. In such cases, we are not responsible for non- availability, pricing variation , any typographical errors and we reserve the right to cancel the sale. 5.3 We reserve the right to correct any mistake, error, inaccuracies or omissions related to pricing and product availability/descriptions, even after you have submitted your order, and to change or update any other information at any time without prior notice.
5.4 Following are https://www.flashh.in delivery charges and present discount offer , which are based on the order value

Note: Delivery charges depends upon the discretion of the partners, Discount percentages are different for all the partners and is mentioned on https://www.flashh.in, which can be amended from time to time without any prior notice to the customers, One club services LLP(Flashh/https://

www.flashh.in) is not responsible for any delivery or any delivery related issues/quality/delays/ pricing

5.5 Delivery times may vary depending on the delivery location as well as the type of product you order.
5.6 You can make the payment via any one of the following methods of payment: Credit/Debit Card, Net Banking or Cash on Delivery.

5.7 Credit/Debit Card and Net Banking Payments are processed via our online payment service partners.
6. USE OF INFORMATION ON THE WEBSITE/APP:
6.1 The information on this Website/App is not a substitute for professional medical advice or treatment for specific medical conditions. It is important that you do not make medical decisions, and you should always seek the advice from qualified healthcare professional with any questions you may have about your medical condition.

6.2 https://www.flashh.in does not endorse any views or opinions that may be included in the Website/App Content, or other information provided through our Services. Your submission of questions or reviews on our Products does not constitute a professional relationship between you and us.

7. THIRD PARTY INFORMATION:
The content on the Website/App which includes all text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, design documents, and artwork is Our content (hereinafter referred to as ‘Content’). The Website/App may contain links to/ content of third party websites that are not associated with us. We have no control over any third party user generated content as we are merely an intermediary for the purposes of those content. In the event, if any of the Third Party Content infringes any Intellectual Property of any person, the Third Party shall be solely responsible for any loss caused and we shall not be liable. You may send as an email at info@flashh.in to report any such content.
Other than that when expressly allowed, any use of our Content and it being reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including "mirroring") to any other computer, server, website or other medium for publication or distribution or for any commercial enterprise, without our express prior written consent is not allowed.

8. USER CONTENT:
The content that you upload or post will become our property and you grant us the worldwide, perpetual and transferable rights in such Content. We shall be entitled to, consistent with our Privacy Policy as adopted in accordance with applicable law, use the Content or any of its elements for any type of use forever, including but not limited to promotional and advertising purposes and in any media whether now known or hereafter devised, including the creation of derivative works that may include any content you provide and are not entitled to any payment or damages or other compensation for such use in any manner . You also grant us the right to sub- license these rights, and the right to bring an action for infringement of these rights. We reserve the right to edit or remove any material submitted to this Website/App, or stored on our servers while registering and creating for Flashh Card , or hosted or published upon this Website/App. Those posting any form of User content on the Website/App must verify the truthfulness and authenticity of the particulars of the content, including the time, place and nature. Before allowing such content to be posted on the Website/App, we have the right and authority to verify the accuracy of such particulars related to the content with the respective sources provided by the user posting such content, if we feel that there is a need to check such accuracy. We have the right to upload content on behalf of third parties, subsequent to collecting such information and verifying it if we deem it necessary. Notwithstanding this, we can in no way be held liable for any false or misleading information.
In case any content is considered to be unlawful or against the law within any jurisdiction in which our Website/App can be seen and accessed, it shall be removed forthwith by us on being intimated by the authorities of the respective jurisdiction that such content is deemed unlawful. We cannot be held liable or questioned for the same.
9. USER OBLIGATIONS: You are a restricted user of our Website/App/ Flashh at our off-line store. 9.1. You are bound not to cut, copy, distribute, modify, recreate, reverse engineer, distribute, disseminate, post, publish or create derivative works from, transfer, or sell any information or software obtained from the Website/App. With our prior written permission limited use may be

allowed on receipt of request . For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Website/App is not permitted.

9.2. This Website/App by nature allows you to upload information; you undertake to ensure that such material is in accordance with applicable laws. Further, you undertake not to:
9.2(a) Abuse, harass, threaten, defame, disillusion, erode, abrogate, demean or otherwise violate the legal rights of others;

9.2(b) Engage in any activity that interferes with or disrupts access to the Website/App or the Services (or the servers and networks which are connected to the Website/App);
9.3(c) Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity;

9.2(d) Publish, post, disseminate, any information which is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatsoever.
9.2(e) Post any file that infringes the copyright, patent or trademark of other legal entities.
9.2(f) Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website/App or another's computer;
9.2(g) Download any file posted by another user of a Service that you know, or reasonably should know, cannot be legally distributed in such manner;
9.2(h) Probe, scan or test the vulnerability of the Website/App or any network connected to the Website/App, nor breach the security or authentication measures on the Website/App or any network connected to the Website/App. You may not reverse look-up, trace or seek to trace any information on any other user, of or visitor to, the Website/App, or any other customer of the Website/App, including any account not owned by you, to its source, or exploit the Website/App or Service or information made available or offered by or through the Website/App, in any way whether or not the purpose is to reveal any information, including but not limited to personal identification information, other than your own information, as provided for by the Website/App; 9.2(I) Use the Website/App or any material or Content for any purpose that is unlawful or prohibited by these Terms of Service, or to solicit the performance of any illegal activity or other activity which infringes the rights of this Website/App or other third parties;
9.2(j) Violate any applicable laws or regulations for the time being in force within or outside India; 9.2(k) Violate the Terms of Service including but not limited to any applicable Additional Terms contained herein or elsewhere;
9.2(l) Threaten the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.
9.2(m) Publish, post, disseminate information that is false, inaccurate or misleading; violate any applicable laws or regulations for the time being in force in or outside India; We can (and You hereby expressly authorize Us to) disclose any information about you to law enforcement or other government officials, as we, in our sole discretion, believe necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those that may involve personal injury. You understand that we have the right at all times to disclose any information (including the identity of the persons providing information or materials on the Website/App/ Flashh Card Registration ) as necessary to satisfy any law, regulation or valid governmental request. This may include, without limitation, disclosure of the information in connection with investigation of alleged illegal activity .
10. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY:
10.1 All information, Products and services included on or otherwise made available to you through this Website/App/off-line store are provided by https://www.flashh.in on an "as is" and "as available" basis, either expressed or implied, we specifically disclaim warranties of any kind to the extent allowed by the applicable law. You expressly agree that your use of this Website/App / Flashh Card is at your sole risk.
10.2 https://www.flashh.in assumes no responsibility for any damages or viruses that may infect your computer equipment or other property on account of your access to, use of, or browsing in this site.
10.3 https://www.flashh.in has exerted reasonable efforts to ensure that all information published is accurate at the time of posting; however, there may be errors in such information for which we

shall have no liability. We reserve the right to remove or alter any of the information contained on the Website/App at our sole discretion.
10.4 We disclaim responsibility for any harm to persons resulting from any instructions or Products is not associated with any manufacturer of medicines or other products on the Website/ App. We do not warrant that the Website/App, or its content will meet your requirements.

10.5 https://www.flashh.in accepts no responsibility for any loss or damage suffered due to your reliance on the product.
10.6 We reserves the right to modify or withdraw any part of the website/App or any of its content at any time without notice.

11. APP/WEBSITE/OFF-LINE STORE AVAILABILITY:
We take all reasonable care to ensure the availability of the https://www.flashh.in Website 24X7, However, same may become temporarily unavailable due to maintenance, server or other technical issues, or for reasons beyond our control. 12. LINKS TO THIRD-PARTY WEBSITES:
We provide link to third-party websites, our online payment service partners, which process your Net Banking and Credit/Debit Card payments, respectively. We are not responsible for the availability or proper functioning of such linked pages or sites, and we will not be held responsible for any loss or inconvenience encountered as a result of using such Website link.
13. TERMS OF SALE:
13.1 https://www.flashh.in may accept or decline any order placed by a Customer in its absolute discretion without liability to you.
13.2 https://www.flashh.in reserves the right to discontinue any program or offer on its Website/ App/off Line-store.
13.3 We reserve the right, without prior notice, to limit the order quantity of any Products available on off-line store. 13.4 You understand that all Products shall be sold & dispensed by our associates/partners those are registered Pharmacist/Off Line Pharmacy/ Doctors/ Pathalogy labs/ Restaurants etc etc and/or its affiliates.
14. PRESCRIPTION MEDICATION POLICY:
14.1 It is declared our associates /partners is a fully licensed and regulated pharmacy, takes all precautions to strictly abide by the laws and regulations set forth in the dispensing of prescription medications. By placing the order for your prescription medicines, you acknowledge and accept the following terms regarding the purchase of any prescription medicines.
14.2 Our Associates/Partners/registered pharmacist will not dispense any prescription medication without a valid prescription from a licensed physician.
14.3 If you are ordering prescription medication(s), you hereby confirm that you will send scanned copy of your valid prescription(s) via email, fax, Whatsapp, or by post to licensed pharmacist those are associates/partners with us and this prescription shall be subject to the scrutiny of and approval by qualified Pharmacists at off line store.
14.4 If our pharmacists have any questions or concerns about the prescription(s) you hereby authorize them to consult with an external network of doctors about the validity of the prescription.
14.5 The products information provided by us is for informative purposes only and is not intended to provide diagnosis, treatment or medical advice. We are not liable for any adverse effects or harm to you as a result of your reliance on the information .
14.6 User is completely aware of the indications, side effects, drug interactions, effects of missed dose or overdose of the medicines he/she orders from us. It is imperative to seek professional advice from your physician before purchasing or consuming any medicine from our off-line store. 15. CANCELLATION, RETURN AND REFUND: We are not liable for any of the cancellation,Return, refund for any of the products/services rendered/given by our partners.
If you have any discounts related queries, do contact at our help desk at info@flashh.in or contact our customer support executives through online chat. We're here for you!
Return Policy:
USER INDEMNIFICATION:
You hereby agree to indemnify, defend, hold harmless https://www.flashh.in ad/or its affiliates and its officers, directors, employees, agents, information providers, partners, licensors, advertisers and suppliers from and against all claims, losses, expenses, damages and costs, including reasonable legal fees and costs, resulting from any violation of this agreement, or any activity related to your account, or any information or material you have submitted or will submit to us in violation of any law or in breach of any third party rights (including, but not limited to, claims in respect of defamation, invasion of privacy, or infringement of any other intellectual property right). We reserve the right to exclusively defend and control any claims arising from the above and any

such indemnification matters, and you hereby agree to cooperate fully with us in asserting any available defenses.
17. APPLICABLE LAW AND JURISDICTION:
These Terms and Conditions and your use of this Website/App/Off-line store and its content will be governed by and construed in all respects in accordance with the laws of India subject to the

jurisdictional courts of Faridabad court only
18.DISPUTE RESOLUTION
These Terms of Service will be governed by and construed in accordance with the laws of India without regard to its conflicts of law provisions. Any failure of the Website/App/Concern to enforce or exercise any provision of this Agreement or related right shall not constitute a waiver of that right or provision. The section titles used in this Agreement are purely for convenience and carry with them no legal or contractual effect. In the event of termination of this Agreement for any reason, you agree the following provisions will survive: the provisions regarding limitations on your use of Content, the license(s) you have granted to the Website/App/Concern , and all other provisions for which survival is equitable or appropriate.
In the case of a conflict between these terms and the terms of any electronic or machine readable statement or policy, these Terms of Service shall prevail. Similarly, in case of a conflict between these terms and our Privacy Policy, these Terms of Service shall prevail.
All disputes involving but not limited to rights conferred, compensation, refunds, and other claims will be resolved through a two-step Alternate Dispute Resolution (“ADR”) mechanism. It is further agreed to by the Parties that the contents of this Section shall survive even after the termination or expiry of the Terms and/or Policy.
a) Mediation: In case of any dispute between the parties, the Parties will attempt to resolve the same amicably amongst themselves, to the mutual satisfaction of both Parties. In the event that the Parties are unable to reach such an amicable solution within thirty (30) days of one Party communicating the existence of a dispute to the other Party, the dispute will be resolved by arbitration, as detailed here in below;
b) Arbitration. In the event that the Parties are unable to amicably resolve a dispute by mediation, said dispute will be referred to arbitration by a sole arbitrator to be appointed by the LLP Concern One Club Services LLP as per law , and the award passed by such will be valid and binding on both Parties. The Parties shall bear their own costs for the proceedings, although the sole arbitrator may, in his/her sole discretion, direct either Party to bear the entire cost of the proceedings. The arbitration shall be conducted in English, and the seat of Arbitration
shall be the city of Faridabad
19. SEVERABILITY:
If any provision of these Terms and Conditions shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions.
20. DISCLAIMER OF WARRANTIES AND LIABILITIES you expressly understand and agree that, to the maximum extent permitted by applicable law:
the website/app/off-line store , goods, services and other materials are provided by this website/ app is on an "as is" basis without warranty of any kind, express, implied, statutory or otherwise, including the implied warranties of title, non-infringement, merchantability or fitness for a particular purpose. Without limiting the foregoing, we make no warranty that:

20(i) your requirements will be met or that services provided will be uninterrupted, timely, secure or error-free;
20(ii) materials, information obtained and results will be effective, accurate or reliable;
20(iii) any errors or defects in the website/app/off-line store , services or other materials will be corrected.

To the maximum extent permitted by applicable law, we will have no liability related to user content arising under intellectual property rights, libel, privacy, publicity, obscenity or other laws. We also disclaim all liability with respect to the misuse, loss, modification or unavailability of any user content.
We shall not be liable for any third party product or services.
21. You also represent and warrant that your Submissions will not infringe, misappropriate or violate a third party's patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy.
21.1 The User/Customer shall be prohibited to introduce, post, or transmit any information or software, which contains a virus, worm or other harmful components into the www.flashh.in

22. DISCLAIMERS
The parties hereby agree that the Platform/Off-Lines tore shall not be held liable neither to the Doctors/registered medical practitioners nor the Patients/users for any offer of service/goods for whatsoever reason it may be.
23. MISCELLANEOUS
We reserve the right to change these Terms of Service at any time without notice in its discretion and to notify users of any such changes solely by changing this Terms of Service. Your continued use of the Website/App after the posting of any amended Terms of Service shall constitute your agreement to be bound by any such changes. Your use of this Website/App prior to the time this Terms of Service was posted will be governed according to the Terms of Service that applied at the time of your use.
We may modify, suspend, discontinue or restrict the use of any Flashh card Content at any time, without notice or liability. We may deny access to any person or user at any time for any reason. In addition, we may at any time transfer rights and obligations under this Agreement to any affiliate, subsidiary or business unit, or any of their affiliated companies or divisions, or any
entity that acquires us or any of their assets.
We hereby reserve the sole right to block usage of the Flashh Card.
It is advised to call and book prior appointment through all our partners, https://www.flashh.in is not responsible if the card holder is not able to get the service done or if any other issue arises https://www.flashh.in is not responsible for any of the issues/shortcomings/problems in services, products that arises through our partner and is also not responsible for any of the mishaps or unforeseen problems that arise due to any of the partners products/services/procedures/ practices/medicines/line of treatment/food etc
That Flashh will not be applicable on its use of offer or facilities or privileges on non-medicine products inclusive of but not limited to FMCG Products /Food Products and Cosmetics, DPC products, OTC products, Narcotic products, General items etc. or similar thereto.
Contact Information
Please contact us for any questions or comments regarding these Terms and Conditions. Telephone number: +91 9599278778 E-mail: info@flashh.in